Spinal Injury Homecare
The impact of a spinal cord injury can be life-changing and we believe that everyone should have the opportunity to live with independence and fulfilment in their own homes and with access to high-quality specialist assistance or care.
Paragon Home Healthcare provides specialist live-in care and assistance to people who have sustained a spinal cord injury at any point throughout life.
Our live-in assistance is provided by carefully selected and highly-trained personal assistants (PAs) who live-in with you and are on-hand throughout the day, giving you the added reassurance of round-the-clock support. Our PAs are overseen by our nursing team who regularly monitor and review the care provision. We understand that our role is often to simply organise behind the scenes so our clients can continue to live fulfilling and independent lives.
Our experienced nursing and care team carefully oversee and manage the training and care to deliver a high-quality service which suits your needs, wishes and requirements.
PAs are trained to recognise and care for specific conditions which can be associated with spinal injuries such as neurogenic bowel management, autonomic dysreflexia and many more. Our nursing team work closely with you to oversee the care provision and have clear quality monitoring processes.
How is it organised?
One of our highly professional nursing team will come to meet with the person requiring care and those involved to answer any questions and to complete a care assessment. This can be conducted at home while the person is in a hospital for example. Your PA stays with you for an agreed period generally between 1-4 weeks and then hands over to another care assistant or PA from your team.
This care assessment will then be used to complete the personalised and bespoke care and support plan which will outline the care requirements, and the daily routine for the PA to follow. From personal care, bowel & continence management through to nutrition & hydration support, the support provided is bespoke and fully adaptable around your needs and desired outcomes. PAs can also help to maintain your home with housekeeping, cleaning, laundry and shopping and we recognise the importance of matching staff to you so you feel comfortable chatting and spending time together.
We are here to talk you through the process of how Paragon Home Healthcare can support you with live-in care. Do contact us and we will be happy to help.
Personal budgets or direct payments can be used to receive services from Paragon Home Healthcare and our flexible service ensures you are in control and choose how you wish to receive your care and support.
Choosing to receive specialist spinal injury care from Paragon Home Healthcare means we handle all the legal and practical issues for you, including training of the PAs, and in addition we provide 24hr clinical support and contingency staff arrangements for your peace of mind.
We build your care assistant team around you, so you have a regular team. We are dedicated to causing as little disruption as possible during changeover of staff and when it is time to change your PA, staff are apprised and prepared.
So you can always rely on our support, on the rare occasion PAs or care assistants are unwell we will provide you with an alternative trained care assistant who is prepared and has an understanding of your needs.
Our PAs are employed by Paragon Home Healthcare and benefit from our continuing professional development and support, enabling them to provide the highest standards of care. Unlike staffing agencies or introductory agencies Paragon Home Healthcare organises and takes care of everything such as insurance, payroll, training, regulatory compliance and ongoing professional development.
Our nursing and governance framework ensures the delivery of training, ongoing supervision and professional development enabling care assistants and PAs to operate safely and to the highest possible standards.
Quality assurance and Governance systems
We are committed to ensuring you receive the best possible service and have systems and processes in place to help us achieve this.
Our team use our smart and innovative care and monitoring systems to coordinate your care streamlining paperwork and reducing unnecessary administration.
We are regulated by the Care Quality Commission and have strict procedures in place which are regularly checked by our specialist teams.
Your PA will need a room available to them for sleeping in due to the nature of live-in work and PAs will also need breaks.
Live-in care is suitable for people who might need care during the day and who generally sleep overnight. If PAs are required regularly overnight live-in care may not be suitable and if this is the case our nursing team will discuss suitable alternative options with you.
If this is something you would like to discuss with us further, one of our highly professional nursing team is always on hand to answer any questions you may have.
Once the initial care needs assessment has been completed, the requirements in the care assessment will also be used to help inform the selection of the PAs. Once everything is agreed we will offer you a selected team of care assistants to meet those requirements.