About us
At Paragon Home Healthcare, we provide high-quality, specialist home care for adults and transitional-age children with complex health needs—particularly those living with spinal cord injuries, acquired brain injuries, and other life-changing conditions.
Our service was founded to meet a growing need for personalised, clinically supported care at home. As more people choose to live independently with complex conditions, there’s an increasing need for care teams that combine compassion with specialist knowledge. That’s where we come in.
We offer more than just care delivery. Our team includes experienced nurses, skilled carers, and a dedicated clinical team led by highly experienced Advanced Nurse Practitioners (ANPs). This clinical leadership is central to the way we work—our ANPs play an active role in designing care plans, providing expert oversight, delivering hands-on training, and supporting staff with complex decision-making. Their involvement ensures our clients benefit from a depth of clinical insight that is rarely found in home care settings.
Training is a cornerstone of our service. Every carer and nurse we work with receives robust, ongoing training informed by best practice and tailored to the individual needs of the clients they support. While we use a range of learning methods, we firmly believe that nothing replaces in-person, face-to-face training in the client’s own home. That’s why we prioritise practical, on-site support and supervision—ensuring every team member is confident and competent before delivering care independently.
To ensure consistency and reliability, we maintain a standby team of highly trained professionals based across different regions. These team members are carefully matched to the needs of the individuals we support and are ready to step in when needed. We make all arrangements to ensure they arrive well-prepared and on time, helping clients feel secure and supported—even when changes are needed.
Our commitment to exceptional care isn’t just a tagline; it’s ingrained in everything we do. We are proud to be the trusted provider for the Spinal Injury Association (SIA) in the South East. We prioritise your accessibility and integration within the community, ensuring you receive the support needed to lead a fulfilling, independent life.
As members of the British Association of Brain Injury Case Managers (BABICM), we are committed to providing specialist care that aligns with the highest standards in brain injury case management. We also utilise resources from Headway – the Brain Injury Association to ensure our team remains up to date with the latest research, rehabilitation techniques, and best practices in brain injury support.
At Paragon, we provide live-in care and 24/7 support that fits around people’s lives—not the other way around. Each care plan is developed with input from clinical leads, and our teams work closely with families, case managers, and funders to ensure care is safe, effective, and person-centred.
We’re proud to be regulated by the Care Quality Commission (CQC), and even prouder of the trust placed in us by the people we support. Clients and families often tell us that our carers and nurses have made a lasting difference—not just to their care, but to their confidence, independence, and overall wellbeing.
Our approach is built on warmth, clinical leadership, and the belief that everyone—regardless of age or condition—deserves to live well at home.